HAYPP GROUP

We address one of the world’s biggest problems – how to end smoking. There are 1.1 billion smokers in the world and around 8 million people die every year from smoking-related diseases. Our goal is to significantly reduce death rates, save lives, and inspire people to choose smoke-free enjoyment. How? By offering better nicotine alternatives online.

Haypp Group is one of the Nordics’ leading e‑commerce groups with eleven store brands across seven markets, serving more than 1 million active consumers. Through brands such as Snusbolaget.se, Northerner.com and Nicokick.com we sell nicotine pouches, Swedish-style snus and other smoke‑free products online.

With our headquarters on Östgötagatan in Stockholm, we are around 300 colleagues, mainly based in Sweden but working across markets globally. We are an innovative and fast‑moving company on an exciting expansion journey, helping more and more smokers switch to smoke‑free alternatives.

THE ROLE

We are looking for a Process & AI Manager who will play a key role in shaping how Haypp Group works today and in the future. In this role, you will identify inefficiencies, redesign key processes, and drive cross‑functional initiatives that make the organization faster, smarter, and more scalable. A core part of the role is to accelerate AI and automation adoption across the business. You will identify where AI can create the most value, translate opportunities into concrete initiatives, and help teams turn potential into real improvements in how work gets done.

This is a highly collaborative, impact‑driven role with broad cross‑functional exposure. You will work closely with stakeholders across operations, commercial teams, technology, data, and senior leadership to drive high‑impact initiatives.

As part of the Business Operations & AI team -a small, highly collaborative group- you will help improve how Haypp Group operates by accelerating AI adoption and turning AI and automation into measurable business value. In close partnership with colleagues across tech, data, operations, commercial teams, and leadership, you will take initiatives from early idea through execution and adoption.

IN THIS ROLE, YOU WILL:

• Map and analyze end‑to‑end processes across functions, identifying bottlenecks and improvement opportunities
• Drive cross‑functional process improvement and standardization initiatives from idea to implementation
• Lead stakeholder collaboration through workshops and cross‑functional forums to define better ways of working
• Identify, evaluate, and support use cases for AI and automation to improve workflows and decision‑making
• Prioritize initiatives and track impact across efficiency, quality, and time savings
• Act as a change driver, helping teams adopt new ways of working in a pragmatic and scalable way

WHAT WE ARE LOOKING FOR

• Experience from management consulting, project management, or similar roles focused on process improvement or operational excellence
• Proven ability to map processes and drive improvements across teams and functions
• Strong analytical and problem‑solving skills, with the ability to structure complex challenges
• Experience leading change and influencing stakeholders in a pragmatic, hands‑on way
• Strong communication skills and confidence working with both specialists and senior stakeholders
• A strong interest in AI, automation, and modern ways of working

MERITING EXPERIENCE

• Lean, Six Sigma, or other continuous improvement methodologies
• Experience from e‑commerce, operations, or other fast‑paced, scaling environments
• Hands‑on experience with automation, AI‑enabled workflows, or digital transformation initiatives

YOU WILL PROBABLY THRIVE HERE IF YOU:

• Enjoy combining strategic thinking with hands‑on execution
• Take ownership and drive initiatives from idea to real‑world impact
• Are curious about how AI can transform everyday work, not just future visions
• Are structured, pragmatic, and focused on outcomes rather than theory
• Thrive in a collaborative, fast‑moving environment with evolving priorities

WHAT WE OFFER

We are a value‑driven company with We Team Up, Innovation Drives Us, Inclusion and Non‑Hierarchy, and Going the Extra Mile at the heart of everything we do. At Haypp Group, you can expect supportive colleagues, a culture where everyone’s voice matters, and room to influence how we work as a company. We encourage experimentation, celebrate achievements, and recognize the effort behind results.

Because our people are our most important differentiator, we offer generous benefits including:

• Competitive occupational pension
• Insurance plan, including private healthcare
• 30 days of paid vacation
• Parental pay lift
• Wellness allowance of 5,000 SEK per year
• Regular social activities and team events

SEND US YOUR APPLICATION TODAY

If this sounds like a place where you would want to contribute, learn, and drive meaningful change, we would love to hear from you. Haypp Group is committed to equality and diversity and welcomes applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, or marital status.